Responsible Gaming

At BetPlus, betting is meant to be entertainment — something you enjoy with money you can afford to spend. This page explains how to stay in control, the warning signs to watch for, and the tools we offer to help.

Most players enjoy a game or a cricket bet the same way they enjoy a movie or a meal out: a fixed budget, a set amount of time, and no regrets afterwards. For a small number of people, betting can become a problem. We take that seriously, and we would rather lose a bet than a player's wellbeing.

Simple rules for safe play

• Set a budget first. Decide how much you can afford to lose before you start, and stop when it is gone.
• Set a time limit. Know when your session ends, and take regular breaks.
• Never chase losses. Trying to win back what you lost usually leads to losing more.
• Only use spare money. Never bet money meant for rent, bills, food, family or savings.
• Never borrow to bet. Do not use loans, credit or other people's money.
• Stay clear-headed. Avoid betting when you are upset, stressed, tired or have been drinking.
• Keep balance in life. Betting should never replace work, study, family or friends.

Warning signs

Ask yourself these questions honestly. If you answer "yes" to one or more, it may be time to take a break or use one of the tools below:

• Do you bet more than you planned, or for longer than you intended?
• Do you need to bet bigger amounts to feel the same excitement?
• Do you feel restless or irritable when you try to cut down?
• Have you hidden your betting from family or friends?
• Have you borrowed money, sold things or missed payments because of betting?
• Do you bet to escape problems or to feel better when you are down?
• Do you keep betting to win back money you have lost?

Tools on your BetPlus account

Contact support and any of these can be set up straight away. You will not be asked to explain why, and nobody will try to talk you out of it.

Deposit limit

Choose the most you can deposit in a day, a week or a month. A lower limit starts immediately. A higher limit only starts after a cooling-off period, so a decision made calmly cannot be undone in a moment of pressure.

Loss and stake limits

Limit how much you can lose over a period, or how large a single bet can be. This is helpful if you tend to bet faster or bigger once money is in the account.

Session reminder

Get an on-screen reminder at an interval you choose, showing how long you have been playing. It is a simple tool that stops sessions from running longer than you meant.

Time-out

Take a short break of 24 hours, 7 days or 30 days. Your account is locked for that period and cannot be opened early. It unlocks by itself afterwards, with your balance safe.

Self-exclusion

For a longer break — 6 months, 1 year, 5 years or permanently. Once set, a self-exclusion cannot be cancelled or shortened. We close the account, pay out any confirmed balance, remove you from all marketing, and take reasonable steps to prevent new accounts in your name. Accounts opened during a self-exclusion may have their winnings cancelled under our Terms & Conditions.

A self-exclusion covers BetPlus only. If betting is a problem for you in general, exclude yourself from other sites too and use blocking tools.

Blocking tools

• Gambling-blocking apps — tools such as Gamban, BetBlocker and GamBlock block access to thousands of betting sites on your phone and computer. BetBlocker is free.
• Payment blocks — many banks and wallet providers can block gambling payments on request. Ask your provider.

Free, independent help

These organisations are not connected to BetPlus. They offer free, confidential support:

• Gambling Therapy — free online support and forums in several languages, worldwide.
• Gamblers Anonymous — peer support meetings online and in person.
• GamCare — helpline, live chat and counselling.
• BeGambleAware — self-assessment tools and practical advice.
• Gam-Anon — support for family and friends of people affected by gambling.

In Bangladesh, you can also speak with your doctor or a mental health professional. If you ever have thoughts of harming yourself, please contact local emergency services immediately.

Strictly 18+

Nobody under 18 may register or play on BetPlus. We check age during identity verification, and any account found to belong to a minor is closed and its winnings cancelled.

Protect children at home

• Do not save your login details on shared phones or computers.
• Log out after every session.
• Use parental control apps on devices your children use.
• Keep your wallet PINs and OTP codes private.

We are here to help

Our team is available 24 hours a day, 7 days a week and can set any limit, time-out or self-exclusion for you right away. Use live chat or email [email protected]. You can also visit Contact Us for all our support channels.

Last updated: October 2026